Onboarding and launch
Get help moving from preview into setup, Gym Info, app publishing, and first Front Desk workflows.
Support and demos
Talk to GymCore Apps.
Get product help, ask launch questions, or request a guided demo of the branded mobile app, Owner Portal, and Front Desk workflow.
Launch helpOwner supportFront Desk guidance
Email support directlysupport@gymcoreapps.ca
Start emailWhat support covers
Common reasons to reach us.
Product troubleshooting
Report unexpected behavior in Owner Portal, Front Desk, member/trainer mobile flows, or app previews.
Billing and account help
Ask about subscription status, Stripe checkout, account settings, cancellation, or owner access.
Customization guidance
Talk through App Builder choices, custom UI requests, gym terminology, logos, banners, or style packs.
Data and import planning
Plan client, trainer, schedule, shop, badge, or attendance data handoff before the gym goes live.
Support follow-up
Discuss Front Desk setup, support threads, feature requests, or human follow-up when written help is not enough.
Request demo
See the app suite with your gym in mind.
Share a few contact details and your gym postal code. If the gym is within roughly 80 km of L1H 8B5, you can choose either a live demo or Microsoft Teams. Outside that area, Microsoft Teams is the available option.
Postal-code matching is conservative for v1, so borderline locations may be handled remotely first.
Self-serve help
Need docs instead?
The Help Center covers Platform setup, App Builder, Billing, User Management, Support, Front Desk handoff, and staff-facing workflows.